All equipment issued by Vast Broadband for use with any Vast TV, Internet or Voice services remains the property of Vast. If you’re planning on disconnecting or downgrading any Vast services, you’re responsible for returning any leased equipment, including modems, routers (eero), Vast Cable Set Top Boxes and any auxiliary equipment provided by Vast. Unreturned equipment charges ranging from $100 and up per piece will be applied to your Vast account until the equipment is returned. If you have questions or need help with the return of equipment, please contact Vast for assistance.
Thank you for using VastBroadband return service! Please save the following QR code and show it to retail associate at participating USPS Post Office® location.
Note: Customers who are sick or in self-quarantine due to COVID-19 have an extended 60-day window to return V/V equipment. If this is your situation, bring the equipment to the nearest USPS Store or Vast Store only after you’ve been cleared by a medical professional.