Vast Internet Help Center
Need help with your Vast service? Find your specific Vast service below to begin or chat with a local Vast service representative.
Modem & Router Manuals
Get manuals for your Touchstone modem or gateway unit. All manuals are available to download in PDF format. If you are having trouble with your Internet connection, you can contact us directly for immediate assistance.
Emergency Broadband Benefit Program
The Emergency Broadband Benefit Program (EBBP) is designed to subsidize broadband costs for qualifying households during the pandemic, and will be available for a limited time.