Vast Internet Help Center

Need help with your Vast service? Find your specific Vast service below to begin or chat with a local Vast service representative.

Speed Test

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Modem & Router Manuals

Get manuals for your Touchstone modem or gateway unit. All manuals are available to download in PDF format. If you are having trouble with your Internet connection, you can contact us directly for immediate assistance.

Hitron CGN3 WiFi Gateway

Touchstone Cable Modem CM820

Touchstone Data Gateway DG860P2

Touchstone E-MTA TM822

Touchstone Telephony Gateway TG862

Emergency Broadband Benefit Program

The Emergency Broadband Benefit Program (EBBP) is designed to subsidize broadband costs for qualifying households during the pandemic, and will be available for a limited time.

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