Find, view and download the manual for your Vast equipment or service.
Email User Guide
Looking for help with your vastbb.net email address? Look no further. Our guide includes information on your email login, account, sending/composing, calendar, address book, preferences and troubleshooting.
Learn the ropes of Vast’s residential phone service by downloading our user guide. In the guide you can read about topics including call waiting, do not disturb and three-way calling. Read the Voicemail Conversion Notice for information about the transition from WOW’s voicemail platform.
Get manuals for your Touchstone modem or gateway unit. All manuals are available to download in PDF format. If you are having trouble with your Internet connection, you can contact us directly for immediate assistance.
The Vast network serves two regions, East and West. The TV manuals for each region are different. If you live in eastern South Dakota or Minnesota view the East Guide. Those who live in the Black Hills area should refer to the West Guide.
Looking for your HD receiver and/or DVR equipment manual? All manuals and guides are available to download in PDF format. If you are having trouble with your Vast equipment, you can contact us directly for immediate assistance.