Modem & Router Manuals

Get manuals for your Touchstone modem or gateway unit. All manuals are available to download in PDF format. If you are having trouble with your Internet connection, you can contact us directly for immediate assistance.

Touchstone Cable Modem CM820

Touchstone Data Gateway DG860P2

Touchstone E-MTA TM822

Touchstone Telephony Gateway TG862

 

TV Manuals & Guides

The Vast network serves two regions, East and West. The TV manuals for each region are different. If you live in eastern South Dakota, Iowa, or Minnesota view the East Guide. Those who live in the Black Hills area should refer to the West Guide.

East Guide

West Guide

Looking for your HD receiver and/or DVR equipment manual? All manuals and guides are available to download in PDF format. If you are having trouble with your Vast equipment, you can contact us directly for immediate assistance.

Equipment Manuals:

Cisco Explorer 8652 HD DVR

Cisco Explorer 4652 HD Receiver

Motorola DCH6416 HD DVR

Motorola DCT6200 HD Receiver

URC1056 Universal Remote

 

Phone User Guide

Learn the ropes of Vast’s residential phone service by downloading our user guide. In the guide you can read about topics including call waiting, do not disturb and three-way calling. Read the Voicemail Conversion Notice for information about the transition from WOW’s voicemail platform.

Phone Guide

Voicemail Conversion