GOCare provides two-way access to Vast customer account information through SMS messages. Information accessible through GOCare includes Balance, Payment Due Date, Payment Confirmation and Account Changes.
This service is simple to use and available on any wireless phone. If you can open a text message, you can use GOCare. GOCare is a free service from Vast. However, a customer’s mobile service provider may charge the mobile user to send/receive text messages depending on the terms of their mobile account.
Sign up today by texting “VAST” to 90622 to get started.
You will need to provide your Last Name and Last 4 Digits of the Phone Number associated with the Account for authentication.
Here is a list of shortcodes available through GOCare:
VAST: Text VAST to 90622 to initiate the Opt-In process through your mobile phone. You will be asked for the Last Name and Last 4 Digits of Phone Number on the Account for Verification.
BAL: Text BAL to 90622 at any point during the month to receive a text message with your current balance due & the date it is due.
PAY: Text PAY to 90622 at any point during the month to receive a text message with your most recent payment posted to your account and when it was posted.
DUEDATE: Text DUEDATE to 90622 at any point during the month to receive a text message with the date your next payment is due (and the amount due).
APPT: Text APPT to 90622 to receive a text message with any scheduled appointments you might have. You may then CONFIRM or CHANGE your appointment.
OUTAGE: Text OUTAGE to 90622 to inquire if a service outage exists in your area. You will be asked about your outage and offered the ability to talk to a representative.
HELP: Text HELP to 90622 to receive a text with all available KEYWORDS to access your account information.
STOP: Text STOP to 90622 at any time during the month to stop receiving SMS account alerts to your mobile phone.
GOCare is only available to subscribers of Vast services. Subscribers can receive account balance, payment, appointment and outage information.